Consumer Complaint Detail

FORD / EXPLORER / 2000

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039011 Incident Date: Jul, 12 2005
Consumer's City: RANCHO CORDOVA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2000
Vehicle Involved in a Crash: Yes Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FMZU63E9YZ Date added to File: May, 23 2021
Date Complaint Received: Oct, 19 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 03 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer complained about a steering failure on his 2000 ford explorer while driving at 45 mph. while driving the steering wheel came completely off the steering column. the vehicle flipped over twice after the steering wheel came lose. the driver sustained an injury. a police report was taken. consumer has been in contact with ford on several occasions. ford sent someone to inspect the vehicle , and then told the consumer that there were no problems with the vehicle. the consumer read in the news paper that there has been a recall on the 2000 explorer for steering problems. the consumer has been in contact with his attorney. the vehicle is being stored at the family home in case someone may need to inspect it. every time that consumer speaks to ford, they keep telling him that he were not getting any money.*ak when the cnosumer applied the brakes, he swerved and then lost control of the vehicle. *jb