Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039056 Incident Date: Sep, 15 2005
Consumer's City: LITTLE ROCK Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEC16Z03J Date added to File: May, 23 2021
Date Complaint Received: Sep, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 10 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2003 suburban would not start. i was going to jump start the vehicle and when i pulled the plastic cover off the positive terminal, the entire terminal fell out in my hand. the acid poured out of the hold and landed on my hand. the positive post on my ac delco battery failed after only 2 years, 9 months. it has a 6 year warranty. the battery was original equipment ton my 2003 chevrolet suburban. i contacted the chevrolet dealer and they told me that since my warranty had expired, then the battery was not covered. i contacted ac delco and asked if they would replace or pro-rate the battery. they said no. the damage to my vehicle was from the acid leaking out of the hole where the positive terminal was. the acid from the battery ate the paint off the interior of the battery shelf. i purchased a new battery from a different manufacturer and installed it in my suburban. in looking on the internet for similar problems, it was very easy to find others who had ac delco batteries and their positive post failed. ac delco knows of the problem, but continues to sell a defective battery. *jb