Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039105 Incident Date: Apr, 04 2005
Consumer's City: APO Consumer's State: AE
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWBK31C34M Date added to File: May, 23 2021
Date Complaint Received: Sep, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 16 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In april 2005, the airbag light came on. i immediately brought it to the nearest vw dealer/shop. i was told that they needed to order a part, but that all was fine. in the next few months i called many times and the airbag light had come back on. by august 2005 they finally received the part (passenger airbag sensors under/in the seat). they were unable to fix it even when they received the part (three more errors came up and the wires did not connect properly) and they sent the information to the manufacture for assistance. on 12 september 2005, they had me bring the car back in because they had received repair instructions from the manufacture. i was told that the airbag system was fixed and would have no further problems with it. i do not know if the old parts are available, i will ask. on 17 september 2005 (five days later), the airbag light came back on. *nm