Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039154 Incident Date: Sep, 16 2005
Consumer's City: DENVER Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSE69M42M Date added to File: May, 23 2021
Date Complaint Received: Sep, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 01 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 9/17/2005 i was pulling into my assigned parking spot at my condo. i was approximately traveling about 3 mph and had my brakes applied to maneuver into my parking spot. upon reaching the curb, i applied pressure to the brakes and expected to come to a complete stop. however, my car lunged forward and ended up in my neighbor's living room. my car only stopped after taking out the brick structure and front window of her condo. before making impact with the outside structure i attempted to brake twice with no response. the impact was substantial and yet the airbags never deployed. my car was towed to a garage that my insurance approved and not to the dealership who has serviced my car for all the current recalls and various problems. the recalls and problems include the brake light switch, replacement of the coil ignition, armrest break, alarm sounding for no reason, and the window falling into the door frame. this accident caused serious property damage and the police were called to the scene. the police acknowledged my skid marks and my attempt at applying the brakes. the situation was treated/cited as a car accident so that my neighbor and i could go through the proper procedures of her damages being reimbursed. i plan to prove my car is defective and a lemon. i would appreciate any feedback, advice or suggestions regarding my situation. *nm *gem