Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005039258 | Incident Date: Sep, 11 2005 |
| Consumer's City: BEVERLY HILLS | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Seats |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWMA63B4XE | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 18 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 04 1999 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: When getting in to my 1999 volkswagen passat the seat base came loose and tipped me and the seat back against the back seat. there had been no previous warning with the seat shifting while driving or any creaking noises. luckily i wasn't driving when this happened because i could have easily crashed with the severe recline of the seat. the vehicle was taken to a local vw dealership who looked at the problem and asked if i'd ever been in an accident because of the seat breakage. "no" was my response. their bill for a replacement was for over $800 so i called vwoa and spoke with one of their customer care personnel about the high price and if they'd help with any of the cost even though the car was out of warranty. their response was "no". the car was repaired out of my own pocket and a newer model seat base was installed that was of an obvious redesign. (i guess they thought the old one was inferior but didn't feel like it was a safety issue to let anyone know about.) *nm |