Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039294 Incident Date: Sep, 13 2005
Consumer's City: MANASSAS Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU86E22Z Date added to File: May, 23 2021
Date Complaint Received: Sep, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 26 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had no warning that the automatic transmission in my 2002 mercury mountaineer at 55,000 miles was going out. the o/d light came on flashing and the check transmission light came on flashing. the speed of the vehicle would not accelerate past 20 mph. i immediately took it to the mercury dealership and they repaired the leaking differential seals in the rear of the vehicle and the pinion seals in the front of the vehicle. they checked the transmission fluid and it was full. after 424.00 the problem was still there. took vehicle to transmission specialty shop and the vehicle is in the shop at this hour having the transmission yanked out and repaired. this is my first ford vehicle and my last. there seems to be a transmission issue regarding ford/mercury vehicles and there should have been something done about this long before now.*jb