Consumer Complaint Detail

CHRYSLER / CONCORDE / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005039455 Incident Date: Sep, 06 2005
Consumer's City: LEOMINSTER Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:fuel injection system:fuel rail
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2C3EL56T9PH Date added to File: May, 23 2021
Date Complaint Received: Sep, 19 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 28 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: there was a leak in the fuel rail,, and while driving there was a fire in the engine compartment. there was a recall on this issue. the consumer was never notified about the recall. the recall information was found through a chrysler website, and consumer put in the last eight digits of the vin and they were included in the recall. the consumer's son contacted chrysler thirty times , and they advised the consumer to take the car to a dealer for repairs. the dealer confirmed there was fuel rail leak, and a new fuel rail would have to be installed, along with other wiring that was melted as a result. the consumer's son had an issue with the chrysler dealership, and wished to take vehicle away from chrysler dealership because he felt they were doing nothing about the problem. chrysler agreed to fix the recall but first they wanted to investigate further. there was minor damage as the consumer smelled something odd and pulled over. upon further investigation, the hood was raised. and a small fire came from the fuel rail. a bystander put out the fire with his hand, and the consumer drove the vehicle home about a mile down the road. *ak