Consumer Complaint Detail

VOLVO / TOW HITCH / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039605 Incident Date: Sep, 18 2005
Consumer's City: SPRINGFIELD Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: TOW HITCH Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LS56D1Y2 Date added to File: May, 23 2021
Date Complaint Received: Sep, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 11 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The electronic throttle module on our vehicle has caused us to encounter hazardous conditions on more than one occasion. in january, 2004, the ets warning light came on and before we could drive the 60 miles to the nearest volvo service center, our car was sputtering and surging and losing power on a continual basis. this was a dangerous situation for us to be in. the repair that was made involved installing a used part because of computer related problems (which is another story and a complaint to volvo). now, 20 months later, that used part has malfunctioned and put us in a similar hazardous situation (not to mention an inconvenient situation) again. when these electronic throttle modules malfunction, there is little notice and the results can be serious when they occur as you are driving in traffic. *jb