Consumer Complaint Detail

TOYOTA / 4 RUNNER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039625 Incident Date: Sep, 06 2005
Consumer's City: BOUNTIFUL Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: 4 RUNNER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT3HN86R329 Date added to File: May, 23 2021
Date Complaint Received: Sep, 20 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 16 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: 2002 toyota 4 runner - the oil is getting thick and gelling. the vehicle is using a lot of oil, and blowing black smoke came from the tail pipe. the dealer said this was a common problem for some toyota of this year, make and models, and toyota did have the highest amount of complaints on the consumer complaint website. it started to blow the black smoke driving. took vehicle to dealer, and the dealership said it was a oil gelling problem. dealership stated that the motor would have to be torn to find out what caused this problem. this would be at the consumer's expense. manufacturer said they would not be able to help the consumer with this problem. there was an extended warranty on this vehicle, and the manufacturer stated that this would not be covered due to the maintenance that had done on the vehicle. *ak