Consumer Complaint Detail

VOLVO / V70 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039705 Incident Date: Aug, 07 2005
Consumer's City: RICHMOND Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: V70 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LW61J8Y2 Date added to File: May, 23 2021
Date Complaint Received: Sep, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 25 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2000 v70 volvo's ets system broke down this summer, having been on the road for approx. 5 hrs. i was traveling home on 95 from ny, & i was on the dc beltway (495) when the incident occurred. i was in the center lane, going with the pace of traffic (or a little slower - i had my 23-month-old son in the car with me), when the car started buckling a little bit. about .10 mile later, the cruise control wouldn't work, & i could no longer accelerate. i was quickly decelerating from 60+ mph down to 20. the shoulders were not available to me as there was construction on the sides, but i was fortunate enough that the car would just go fast enough & traffic was just light enough that i could move to the closest exit - about a .5 miles from the breakdown. my car only has 75k miles - nearly brand new for a volvo - so you can imagine my shock when i found myself broken down in the middle of dc with a 5-year-old car. a 107-mile tow back to richmond ($300), plus the $1000 for the fix which included the heavily recommended computer upgrade, & i am still leary of the car's future performance. (apparently the dealer knows that this problem can happen again if you don't upgrade the computer system). this situation turned out to be a relatively safe one for my family, but it could have easily turned disastrous - if not deadly. i could have easily been rear-ended by a fast-moving vehicle on the beltway since shoulders of the road were not an option. cars were whizzing past me at 70 mph - i cannot bear to imagine what would have happened if impacted at such high speeds - especially with my son in the car. this ets problem needs to be addressed immediately - especially since so many parents bought volvos to transport their precious babies based on their reputation of safety. also: the car had not had its 60k service at the time of the incident (completed mid- august, as well as the 75k service). we are the 3rd owner of the car. we bought at auction in pa. *jb