Consumer Complaint Detail

FIRESTONE / FR440 / 9999

HYRC4FB4703

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039741 Incident Date: Jul, 12 2005
Consumer's City: KANSAS CITY Consumer's State: KS
Vehicle Transmission Type: Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: FR440 Model Year: 9999
Vehicle Involved in a Crash: Yes Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brand new set of 4 tires, fr440 (dot no.hyrc4fb4703) p195/65r14 purchased from firestone in may 2005. checked air and adjusted after 100 miles as advised, and monthly thereafter. july 13th, 3000 miles later, front driver-side tire blew, while doing 70 mph at 6am (not hot enough for tires to be too hot, only on road for approx. 7 minutes when it happened). golf ball size holes in a pattern blown out half way around the tire on the sidewall, and can see the pattern continuing the rest of the way. firestone replaced tire for $9 due to my road hazard purchase, but wouldn't cover the cost to get a new wheel, control arm, sway bar, axle, strut & strut mount. $500 worth of damage to my 97 mazda 626lx; could've been more, but a friend, my boyfriend & myself did all of the work. a shop would have been much more costly. firestone tennessee office "investigated" and blamed it on: "our inspection showed deformation and rim flange grooving...we did observe signs that the tire has been operated for an unkown period of time in an over-deflected state causing the detachment you experienced." the first shop we took it to at the time of the incident advised us that it was a faulty tire and even though they'd sell us a new tire, to take it back to where we purchased it as the seller should be responsible; that if it was their tire, they'd replace the tire, wheel & pay for any other damage as a result. wished i had bought my tires from them. *nm