Consumer Complaint Detail

HONDA / ODYSSEY / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039774 Incident Date: Jan, 24 2005
Consumer's City: ANN ARBOR Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5FNRL38895B Date added to File: May, 23 2021
Date Complaint Received: Sep, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 06 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2005 honda odyssey has stalled twice while driving. 1st episode was jan 2005(~1030mi). as i was turning right,went over a curb. car suddenly stopped running. everything in car went out as if someone pulled an electrical plug. i turned key to off & was able to immediately restart.brought car to fischer honda,ypsilanti,mi.service dept said that they found nothing wrong.i thought they called tech support. i continued to drive car because they couldn't find a problem. 2nd incident occurred sept 13,2005(~7665mi).as was turning left from turn lane,car stalled in on-coming traffic,causing a near-accident.put car in park,turned key to off,&restarted car immediately.brought car to howard cooper honda service,ann arbor,mi next morning.i filed case # &complaint w/american honda motor co. cust. service. honda svc. dealer called saying found nothing wrong&that i needed to pick up car.we argued that needed further exploration of this safety issue,not just for us but potentially other odyssey owners. we were particularly concerned when our internet search found nhtsa recall id#05v132000.we mentioned this recall but svc dealer said our vin didn't fall within recall range& that it definitely couldn't be our fuse box.we asked if they tested our fuse box directly.they said they couldn't. finally,honda dealer provided rental car while they drove car for a week(~270 miles)checking for stall.they changed on board computers data capture to record for stall.they called honda tech support who stated they had never heard of stall complaint.they said couldn't fix my car since they found nothing wrong.we've called amer. honda motor co. cust. svc. many times without avail. despite saying they'd contact honda dealer,they never coordinated a resolution. we don't feel they've considered the potentially deadly consequences of driving car that stalls suddenly while being driven. we're told to call immediately if stalls again. we're afraid to drive. the next stall could result in serious casualty. *nm