Consumer Complaint Detail

DODGE / DAKOTA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039859 Incident Date: Jun, 06 2005
Consumer's City: SPANISH FORT Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DAKOTA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:drum:drum
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HE22K15S Date added to File: May, 23 2021
Date Complaint Received: Sep, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 21 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At 470 miles, my 2005 dodge dakota club cab developed a bad shimmy/vibration whenever the brakes were applied. the dealers service department determined that the rear brake drums were defective. they replaced them under warranty and several days later the problem returned. they machined the rear drums and put them back on the vehicle. at 1472 miles i had to return to the dealer again. the same vibration upon application of the brakes had returned, only worse. they confirmed the problem and machined the drums one last time. this fix only worked for a few more days. the shimmy/vibration was gone, only to be replaced by a loud thumping noise from the rear end whenever brakes were applied. at this time, the vehicle had just over 1700 miles on it. i returned to the service department on 13 september 2005 and the service team made 6 more attempts to remedy the problem, including brand new drums, machining of same and trying drums from another 2005 dakota in their inventory. nothing worked. the problem is worse than ever. they had the vehicle for 10 days and could not fix it! it was returned to me still defective on 22 september 2005. i sent a certified letter to daimler chrysler customer center on 23 september 2005 notifying them of my intent to invoke my rights under alabama lemon law section 8-20a. i want a full refund. this is ridiculous! *jb