Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039967 Incident Date: Sep, 21 2005
Consumer's City: ANGOLA Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP55RXTB Date added to File: May, 23 2021
Date Complaint Received: Sep, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 23 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My specific on the problem is with our 1996 chrysler town & country minivan and specifically airbag light on, horn/cruise not working. in searching the internet, i see that this is indicative of the clockspring being faulty. while i find the chrysler has a program in place to repair minivans with this problem, the information leads me to understand that this is only for cars with less than 70,000 mile on them - as our vehicle is now 9 years old, it is unreasonable to expect the odometer be at under 70,000 miles. i feel that this is unreasonable, in that the defect renders the airbag useless. i will be contacting the local dealer, however, if this 70,000 miles restriction is in place, and purse remedy of the situation. if the nhtsa has knowledge of this restriction, i would ask that the nhtsa direct chrysler to cover any vehicle having this defect, regardless of mileage. *jb