Consumer Complaint Detail

TOYOTA / MATRIX / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039972 Incident Date: Aug, 16 2005
Consumer's City: WAUKESHA Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: MATRIX Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T1LR32E45C Date added to File: May, 23 2021
Date Complaint Received: Sep, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 16 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own a 2005 toyota matrix awd xr with a factory installed moon roof. it has been to the dealer 2 times for a rattle in the roof. 1st diagnosis: found roof support to be slightly loose due to lack of spot weld, bent lip of support down and applied foam to all points of contact. 2nd diagnosis: support braces are lacking insulation and sealer, causing them to be noisy over bumps. vehicle is back from the 2nd repair and still has the rattle noise. we are concerned that the roof supports not being correct in the manufacturing process may make the car less structurally sound now or in the future as the insulation wears down. the service manager said this lack of insulation a problem they have been seeing in the cars. *jb