Consumer Complaint Detail

CHEVROLET / W3500 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005039986 Incident Date: May, 26 2005
Consumer's City: NUTLEY Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: W3500 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:hoses/lines/piping/fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2CNDL63F256 Date added to File: May, 23 2021
Date Complaint Received: Sep, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 13 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased 2005 equinox on 12/14/04 from crane chevrolet in clifton, nj. had a funny smell from under the hood. smell got worse. informed by an auto-garage that i needed a flush-shouldn't need a flush until about 30,000 miles. had approx. 14,000 miles. took it back to dealer. through internet research found out there was a recall on the cooling system among other things. gm nor the dealership has not to date contacted me for this recall or any other recall on this vehicle. on (5/27/05) truck to service at the dealership informed service of recall notice i found on the internet. technician at the dealership checked his computer and said, "oh yeah, there is a recall on the cooling system". they replaced cooling system had to leave truck for a hose to be ordered. got the truck back-smell not as strong, but still there. told (by dealership-service area), it was a residue prior to cooling system replacement. short time elapsed smell getting stronger and noise (growling noise) from exhaust. again for service (at 17,083 miles on 7/8/05). they performed a flush. got truck back still had smell. on 9/13/05 at 21,272 miles back for service again, in addition to smell smoke coming out of my air conditioning/heating vents on the dash board and through the defrost vents across the front/bottom of my front windshield. the temperature needle marking over the middle red mark, indicating that the car was overheating. service ran the car for 4 hours without antifreeze -replacing it with water. deodorizer was placed inside the vents. 9/25/05 have the truck back still has odor and smoking from the vents. odor and smoking happens when the air conditioner is on or off. also had the problem; truck is in park position shifted to drive position and it went in reverse, this happened twice. truck has not start when i turn the ignition key this happened twice within the same instance. it turned on after the third try. this happened once. *jb