Consumer Complaint Detail

CHRYSLER / VOYAGER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040015 Incident Date: Aug, 31 2005
Consumer's City: NEWTOWN SQUARE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VOYAGER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C8GJ45322B Date added to File: May, 23 2021
Date Complaint Received: Sep, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 21 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The "clock spring" (part of the air bag system), has failed twice in 46,000 miles. the vehicle has never been in any type of accident, or sustained any type of damage (ie, water related damage). the first failure was repaired under warranty, the second repair the dealer charged for. as this is a safety function, and the occupants are exposed to risk during failure, i believe two failures in 46,000 miles is unacceptable and is a design or manufacturing defect. i request that the nhtsa initiate an investigation, and if this defect is prevalent, issue a recall notice. *jb