Consumer Complaint Detail

CHEVROLET / SILVERADO 2500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040043 Incident Date: Sep, 24 2005
Consumer's City: STEVENSVILLE Consumer's State: MT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO 2500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCHK29G32E Date added to File: May, 23 2021
Date Complaint Received: Oct, 25 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 04 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: while driving at about 60 mph and the consumer stopped to perform a turn. after completing the turn there was a loss of brakes and power steering. the consumer was able to drive home. this happened without warning, no previous occurrences. the consumer self diagnosed the issue as with the power steering pump. the consumer took apart the power steering pump, and the driveshaft of the power steering pump was broken . the consumer felt this may be due to poor casting or undersized in design. the consumer has not replaced this at this time. the consumer contacted both the gm dealer and manufacturer. they were not willing to pay for any repairs. no repairs or corrections have been made at this time. *ak the consumer repaired the vehicle himself. *nm