Consumer Complaint Detail

ISUZU / RPO IK9 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040050 Incident Date: Sep, 14 2005
Consumer's City: SANDSTON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Isuzu Technical Center of America, Inc.
Model Name: RPO IK9 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S2DF58X024 Date added to File: May, 23 2021
Date Complaint Received: Sep, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 24 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought my isuzu axiom in nov 2002. it has had several hazardous defects. 1) in may 2005, at 60,000 miles the transmission suddenly failed while driving, causing the vehicle to slow to 20-30 mph, no longer accelerating. it was brought to the dealership. the transmission fluid burnt up. after two transmission flushes the transmission still needed to be replaced. only after getting isuzu involved, did the dealership honor the warranty and replaced the transmission. three weeks later i received the vehicle back. the same day it suddenly slowed again, not accelerating past 20 mph and it slipped/spun accelerating from stop lights. it was immediately brought back to the dealership, the main oil seal was replaced. after that it worked with intermittent periods of slipping/spinning when accelerating. it progressively became slower to accelerate when passing, changing lanes. in sept. 05 the transmission went bad again, my vehicle suddenly stopped accelerating while going up a hill, causing a near accident with vehicles behind me. it was towed to the dealership, the transmission needed replaced again, for the third time! what good is isuzu axiom's 10 year/120,000 mile warranty if the transmission keeps going out suddenly as i drive it? the warranty won't prevent me from being in an accident the next time this happens. in addition it has experienced the following defects. 2) sept. 04 the timing belt cracked at 44,000 miles, needing replaced. per the schedule maintenance it should not need replaced until 100,000 miles. 3)june 04, the low fuel light came on and the gas meter dipped to empty after just filling up. the fuel pump needed replaced. 4)june 04, the check transmission light came on, it could not be duplicated at the dealer. 5)march 04 and october 04 the front wheel bearings needed repacked and now need fully replaced due to barely passing sept 05 state inspection. 6)the vehicle intermittently skids to stop when brakes are applied in the rain. *jb