Consumer Complaint Detail
MERCEDES BENZ / E CLASS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005040176 | Incident Date: Sep, 20 2005 |
| Consumer's City: PERTH AMBOY | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: E CLASS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBJF72F2VA | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 25 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 30 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Spring perch is cheaply welded to the wheel well on the mercedes 210 chassis (1997 e420). all other cards have it attached to a solid bar. mercedes welded it to very thin sheet metal which mercedes knows has been failing at an alarming rate (dealer admitted this to me - they see this problem every week). 18 inch long suspension spring popped out of my car while moving. i could have been killed as car is uncontrollable after suspension gives out. inexcusable design flaw that mercedes knows is a daily problem for anyone with the 210 chassis (and the heavier engines (420, 430 etc.) where there is additional weight on the front suspension). service rep at dealer even told me that he has seen it happen on the highway and knew exactly what was going on b/c he sees it so often. luckily, the car he witnessed was able to get to the break-down lane/shoulder for safety. this is a potentially deadly failure of the suspension on the mercedes 210 chassis. *nm |