Consumer Complaint Detail

VOLVO / V70XC / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040299 Incident Date: Sep, 05 2005
Consumer's City: WASHINGTON Consumer's State: DC
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: V70XC Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LZ56D6Y2 Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 24 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Five years ago, we bought a new 2000 volvo v70-xc. it currently has 39,600 miles on it. starting in about 2003, the car began experiencing repeated engine malfunctions -- rough idle, jerky acceleration, stalling and, most alarmingly, sudden loss of power while moving. i once lost power on a traffic circle, which was truly terrifying -- especially since the main reason we purchased the car was the safety of our two small children. we have repeatedly had the car in the shop (martens service center on river road). initially, we were told the car was clogged with carbon and that the problem was essentially our fault for not driving it on the highway more often. now that we are past the warranty, we have been paying for repairs -- though on our most recent visit in sept 2005, when i mentioned the nhtsa investigation, martens replaced the etm for free. i think this is a defective and dangerous vehicle and it should have been recalled a long time ago. earlier in the car's history, we experienced a range of electrical malfunctions involving the turn signals, which failed for no apparent reason. because those problems occurred during the warranty period, we did not have to pay to have them repaired -- but the danger and hassle factors were still significant. *nm