Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040321 Incident Date: Mar, 17 2005
Consumer's City: SOUTHBURY Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEHD21A530 Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 toyota highlander, 4 cyl , auto trans. between 25 and 45 mph, when you apply the brake on the auto and then press the gas to resume your forward travel, there is a kick (like a looseness in the transmission and drive shaft) followed by the motor revving as it should and the transmission down shifting. i went to the dealer who told me yes, there is a looseness caused by the fact that there is a lot of rubber connectors holding the differential and drive shaft assembly to the vehicle frame. over time they had fatigued (31000 miles). the dealer took no action. i have a registered a complaint with toyota (200508090110). a final end result would be the differential and attached drive shaft falling off the auto while it is in motion causing a serious injury or fatal crash. *nm