Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040339 Incident Date: Jul, 31 2005
Consumer's City: BEVERLY Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM74W72X Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: dt: the contact owns a 2002 mercury grand marquis. the contact stated there was pulsation in the brakes. the contact stated three times had the front rotors turned, and the front pads replaced. after about 1,500 miles the problem recurred. the dealer replaced the front rotors, but after 2,000 miles, the vehicle experienced the same problems as before. the repairs were made at the contact's expense. the dealership could not find what was causing the brake problem. the manufacturer did not provide the contact with any satisfaction, and to contact the dealership to see what they would do.*ak