Consumer Complaint Detail

DODGE / RAM 1500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040405 Incident Date: Sep, 08 2005
Consumer's City: TRIANGLE Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HA16N12J Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 04 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had an electrical problem with the instrument cluster,which caused all of my gauges to stop working. no speedometer, odometer, battery, oil or temperature gauge. my turn signals, horn, interior lights, wipers, and power door locks also failed. i also discovered that i had no stop/brake lights or fog lights, but had headlights and parking lights even though the interior switch was in the off position. even though this truck was purchased new in january of 2002 at jerrys dodge (now safford dodge, and the three year warranty was just up, i only had 7,078 miles on the truck at the time of the incident. the dealer replaced the cluster but i had to pay. i think this cluster suddenly going out is a major safety hazard. thank god mine went out in the day time and not at night. i could have been rear ended as it is. this is the fourth incident of a failed instrument cluster that i know of. i am sure there are more, and i have read that chryslerdaimler/dodge has had cluster problems in some of their other vehicles.*jb