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NHTSA Complaint Number: 005040427 | Incident Date: Sep, 26 2005 |
Consumer's City: MISSOULA | Consumer's State: MT |
Vehicle Transmission Type: AUTO | Manufacturers Name: Subaru of America, Inc. |
Model Name: OUTBACK | Model Year: 2000 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 4S3BH6866Y7 | Date added to File: May, 23 2021 |
Date Complaint Received: Sep, 26 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Sep, 07 1999 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I own a 2000 subaru outback limited. the car has approx 45,000 miles on it and i am the original owner. i have kept the car up to date with regular maintenance. i used to take the car to the subaru dealership where i purchased it but they never completed the work i requested and paid for (i.e. little things like making sure there was enough coolant in the car, etc). was having a strong burning odor from my car for about a week or two. got the car into a mechanic today who specializes in subaru automobiles. i found that i had a cracked head gasket that was leaking oil externally. upon further research, i found that subaru seems to have, what i believe to be, a defective gasket in their automobiles with the 2.5l engines. i contacted subaru of america to see if they will help reimburse my cost of repair. my car is only 5 years old and only has about 45,000 miles on it!! in my opinion, i believe that subaru is claiming that they can fix this problem by recalling the cars and running a sealant through the coolant system. i believe this is a bad cover-up. could you imagine if subaru had to recall thousands of cars to replace a defective part like a gasket? their incompetent dealerships wouldn't be able to handle it! please help if you can. i really hope i'm not wasting your time. as i mentioned, i truly believe there is a problem with these cars and subaru is not addressing it. thanks.*jb |