Consumer Complaint Detail

SUBARU / OUTBACK / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040427 Incident Date: Sep, 26 2005
Consumer's City: MISSOULA Consumer's State: MT
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH6866Y7 Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 07 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2000 subaru outback limited. the car has approx 45,000 miles on it and i am the original owner. i have kept the car up to date with regular maintenance. i used to take the car to the subaru dealership where i purchased it but they never completed the work i requested and paid for (i.e. little things like making sure there was enough coolant in the car, etc). was having a strong burning odor from my car for about a week or two. got the car into a mechanic today who specializes in subaru automobiles. i found that i had a cracked head gasket that was leaking oil externally. upon further research, i found that subaru seems to have, what i believe to be, a defective gasket in their automobiles with the 2.5l engines. i contacted subaru of america to see if they will help reimburse my cost of repair. my car is only 5 years old and only has about 45,000 miles on it!! in my opinion, i believe that subaru is claiming that they can fix this problem by recalling the cars and running a sealant through the coolant system. i believe this is a bad cover-up. could you imagine if subaru had to recall thousands of cars to replace a defective part like a gasket? their incompetent dealerships wouldn't be able to handle it! please help if you can. i really hope i'm not wasting your time. as i mentioned, i truly believe there is a problem with these cars and subaru is not addressing it. thanks.*jb