Consumer Complaint Detail

FORD / EXPLORER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040443 Incident Date: Sep, 15 2005
Consumer's City: CHICKASHA Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU34X0XU Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact owns a 1999 ford explorer. the contact called about the current nhtsa investigation dp05005 concerning the engine and engine cooling/the spark plug. a spark plug wire burned and it messed up the egr sensor. this occurred on september 16, 2005 while going out of town ,and they noticed the spark plug wire burned out and burned a hose to the vacuum hose as well as other wires. the vacuum hose and the spark plug were replaced . this still did not solve the problem. the contact took the vehicle to a repair shop and mechanic determined that the egr sensor was bad according to the diagnostic test, and that it had to be replaced . also, it showed a vacuum leak and on the upper intake platinum. they found a bunch of cracks in it. the upper intake platinum had to be replaced. *ak