Consumer Complaint Detail

GMC / ENVOY XL / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040532 Incident Date: Sep, 27 2005
Consumer's City: XENIA Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY XL Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKET16S426 Date added to File: May, 23 2021
Date Complaint Received: Sep, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 05 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 gmc envoy with 31,000 mile experienced transmission failure (no reverse). the dealer said that it was the "sunshell" gear and normally would cost $2300 to repair, but, out of the goodness of their heart they would only charge me a $500 deductible (i assume it is on some type of warranty that they have) plus fluids, so my grand total would only be around $600. on the surface this seemed like a good deal but after a little research it turns out there are many other envoy and trailblazer owners who have had the same problem. it is clear that there is some sort of defect and appears gm has it covered under some type of warranty and is sticking the consumer with their $500 deductible when they should be paying for the entire repair.*jb