Consumer Complaint Detail

VOLKSWAGEN / SEAT BELTS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040616 Incident Date: Aug, 26 2005
Consumer's City: BERLIN Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: SEAT BELTS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWPD63B62P Date added to File: May, 23 2021
Date Complaint Received: Sep, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 07 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving my 2002 volkswagen passat when my engine light came on. i immediately pulled over. i was in new york at the time so i had the car towed to the nearest vw dealership, which was romano vw in fayetville, ny. i had did some research and found that the vw has a problem with the pollen housing filter. i asked the service manager omar to check the filter, which in return he stated it was fine. the problem was the oil pump, and the computer. i eventually found out that the computer failed do to a water leak on the passenger side of the car, which is where the computer is located. romano vw said there was a water leak but it was not caused by the filter. i have been fighting with vw customer care and they keep denying my claim. i eventually had my car fixed and picked the car up and drove home. once i got home the engine light came on again. i took the car to prestige vw in turnersville, nj and they stated that the problem is cause from the pollen housing filter. vw customer care has still denied my claim. after doing more research it turns out the pollen housing filter is a major issue in the volkswagen, but vw themselves do not agree. *nm