Consumer Complaint Detail

CHRYSLER / PT CRUISER / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040619 Incident Date: Aug, 29 2005
Consumer's City: Consumer's State: TN
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: PT CRUISER Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 3C8FY68B22T Date added to File: May, 23 2021
Date Complaint Received: Oct, 19 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 12 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: 2002 chrysler pt cruiser. the consumer stated that there was a recall on the air bag. the consumer took the vehicle to the dealership. the consumer's were involved in an accident on august 30,2005. the consumer stated that she was hit in the front and right side of bumper. the vehicle had side, front and seat air bags. upon impact the air bags failed to deploy. the dealership told consumer that if she was trapped by the doors then she was going fast enough for the airbags to deploy. the consumer went to website and printed a form that asked about the problem, mailed the form back to chrysler and has not received any response back. the consumer stated that the vehicle had damage of more than $5000. the consumer sustained injuries. the dealership said that nothing was wrong with the air bags. a police report was taken which showed that accident was not the consumer's fault. the consumer wanted attention to get this matter resolved. the consumer did not want to drive the vehicle as it was. *ak the consumer stated the seat belt did not restrain her enough. the consumer was told the reason why the air bags didn't deploy was because the vehicle was hit to the right of the sensor and not in the center. *jb *sc