Consumer Complaint Detail

FORD / EXPLORER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040730 Incident Date: May, 14 2005
Consumer's City: ALPHARETTA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU32E7WU Date added to File: May, 23 2021
Date Complaint Received: Sep, 28 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer stated that 1998 ford explorer had a liftgate problem. the left side of the hinge busted at the top. there has been a recall on the hinges, but the consumers vehicle was not included in the recall. the hinge was noticed about three months ago. the liftgate cannot able to close completely due to the broken hinge. the consumer talked to ford, and they did not offer any free remedy. the consumer has not taken the vehicle to the dealership to have it repaired yet, but was going to do so. *ak