Consumer Complaint Detail

GRACO / SNUGRIDE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040741 Incident Date: Sep, 28 2005
Consumer's City: OVERLAND PARK Consumer's State: KS
Vehicle Transmission Type: Manufacturers Name: Graco Children's Products, Inc.
Model Name: SNUGRIDE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a safety concern regarding a graco snugride seat, model 8446lfkb, manufactured in august 2003. according to the product literature and instructions, this seat is rated for infants from 5 to 20 lbs. my newborn is a full-term baby and is 7.5 lbs/20" she does not fit safely into the seat. with the straps set to the correct height (bottom holes), i cannot tighten the straps to where they're snug against my child. when i am pulling the tensioner strap all the way, the bracket attaching the shoulder straps butts up against the bottom of the seat still leaves enough room to easily slip a couple of fingers in between the straps and my child. since it's not safe to put something behind my child, and not safe to leave that much slack, i cannot use this seat. this seat worked well for my first child, but she was nearly 9 pounds at birth. this should be a relatively simple problem to address, simply by shortening the straps to where this child would be snug in the seat. i do not feel comfortable using this seat until this problem is addressed. i'm sure i'm not the only one that has this problem, and i expect most parents are unaware of it, as they are likely to incorrectly think the child is in the seat securely when the metal bracket reaches the end of its travel, making it impossible to tighten any further. *jb