Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040788 Incident Date: Sep, 20 2005
Consumer's City: COLUMBUS Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 3VWTG69M72M Date added to File: May, 23 2021
Date Complaint Received: Sep, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After making a right turn getting up to a speed between 25-30 mph my driver side airbags deployed for no apparent reason even with the roads in good condition. 30-40 seconds more and i would have been merging on to on a busy interstate in which could have resulted in personal injury to myself and other drivers, along with car damages. luckily this happened before time. vw rep refuses to solve the issue by replacing the seat and all side and side curtain airbags (as i suspected due to reading other complaints on here and other internet sources). they found the sensors had reason to go off what reason they haven't been able to establish the cause making this a mechanical issue and not a driver issue. i am in a loaner vw jetta and still fret the side airbags will go off. after being a loyal buyer of vw since 1987, they can count one less in the family. i have already contacted a lawyer and will be contacting my local news station to try and "out this problem" and make sure that this information be known to the public of vw's lack to investigate these issues and lack of compassion and customer service in severe issues like this. *jb