Consumer Complaint Detail

DODGE / RAM 3500 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040838 Incident Date: Sep, 12 2005
Consumer's City: WESTMORELAND Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7MF3361WJ Date added to File: May, 23 2021
Date Complaint Received: Jan, 22 2006 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My vehicle completely stalled and lost power at 70 mph leaving me with no power steering or power brakes. i was barely able to force the vehicle into the breakdown lane. i brought it to a dodge dealer where it cost me $3,700. for an ecm computer and injector pump for this diesel engine. eight months previous i had replaced the lift pump at a cost of over $800. i now understand that the nhtsa has earlier investigated this diesel engine and found no 'safety' problem relating to this failure. i further understand that there was a 'limited' recall performed by cummins, the engine manufacturer, which only included school busses and emergency vehicles as well as for their big customers, ups and fedex. is there no consideration of the individual owner's safety? by my research there are 350,000 of these vehicles still on the road (122,000 were repaired under warranty in a dodge 'fix-if-fail' program) with potentially catastrophic safety defects. this is a truly dangerous condition. fortunately for me, i am an above average size male. i'd seriously doubt if a young driver or small individual would have been able to safely navigate this vehicle to the side of the road. conversations with the dodge dealership and with the dodge consumer hotline resulted in their denial of being aware that there is or has been any problem with this vehicle. a blatant lie on at least the hotline supervisor's part. *nm *nm