Consumer Complaint Detail

GMC / ENVOY XL / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040888 Incident Date: Sep, 19 2005
Consumer's City: HERMITAGE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY XL Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKET16S226 Date added to File: May, 23 2021
Date Complaint Received: Sep, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 10 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In a matter of one weeks time we had 2 door locks fail on the passenger doors of our gmc envoy xl. the latch that closes the door failed and one of the doors opened while driving the car. i had the first latch on the passenger rear door replaced on september 20th and the same thing happened with the driver side rear door on september 25, 2005. this time i was not driving just putting my child in his car seat and the door would not close. i am talking with gm about this problem because the dealership told me they have changed quite a few of these. this is a major safety issue and needs to be a recalled item. i only had the car 3 years and a part that can cause such a deadly consequence should not wear out. this needs to be investigated. *nm