Consumer Complaint Detail

CHEVROLET / MALIBU / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040891 Incident Date: Aug, 18 2005
Consumer's City: FRANKLIN Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MALIBU Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G1NE52J0XY Date added to File: May, 23 2021
Date Complaint Received: Sep, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 24 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 8/19/05 - while driving home from work, the alternator bracket on my 1999 chevrolet malibu broke with a loud bang, causing my vehicle to lose power steering; the air conditioning to stop, and the engine to overheat. i was able to safely pull my vehicle into a wendy's parking lot, although it took all of my strength to steer the vehicle. 8/20/05 - i had my vehicle towed to an independent repair shop where it sat from 8/20/05 to 9/19/05 waiting for a new alternator bracket. it was this shop that determined it was the alternator bracket that had broken. weekly calls to the repair shop were answered with, "we're still waiting on the part". a phone call to the local chevrolet dealership service dept. revealed that the independent shop had ordered the alternator bracket through them. i was then told there were no alternator brackets for my vehicle in all of ky or tn and that there was a national backorder on them. 9/19/05 - i had my vehicle towed to the chevrolet dealership to await an alternator bracket thinking that if the dealership had to look at my vehicle sitting on their property, they might be more motivated to get it repaired. 9/20/05 - my vehicle was repaired with a salvaged alternator bracket from another malibu and the alternator was replaced...no mention on my repair receipt if the alternator was new or rebuilt. while i'm am grateful for the resoucefulness of my dealership's service team, i am concerned about a used alternator bracket in my vehicle. if these alternator brackets have a tendency to break, who's to say that this used one in my vehicle won't break while i"m driving down the highway at 65 miles per hour? i am concerned that the alternator brackets for malibus might be defective, causing engine shutdown and damage when they break - not to mention loss of control of the vehicle when the power steering goes out. i am also concerned that new alternator brackets don't seem to exist when service departments need them. *nm