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NHTSA Complaint Number: 005040923 | Incident Date: Sep, 29 2005 |
Consumer's City: ELLERSLIE | Consumer's State: GA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: COUGAR | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1ZWFT61L825 | Date added to File: May, 23 2021 |
Date Complaint Received: Sep, 30 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Sep, 21 2005 |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I purchased this 2002 mercury cougar 9 days ago and the transmission started hesitating in overdrive, so i turned o/d off and it was fine. when i got home i tried to put it in reverse and it wouldn't move. i tried to put it in neutral and it moved forward. i recently discovered that i was not the only one, i have seen repeated accounts of this same a/t failure on this same year & model on the internet including this same complaint forum. i also discovered this was a result of mercury's poor engineering in the overdrive gear, and the plastic valve box (used for gear selection) inside the trans axle. i would appreciate mercury motor company paying for the repairs. i would not have purchased a vehicle to expect costly repairs due to engineering mistake or poor design. *nm |