Consumer Complaint Detail

MERCURY / COUGAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040923 Incident Date: Sep, 29 2005
Consumer's City: ELLERSLIE Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L825 Date added to File: May, 23 2021
Date Complaint Received: Sep, 30 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 21 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased this 2002 mercury cougar 9 days ago and the transmission started hesitating in overdrive, so i turned o/d off and it was fine. when i got home i tried to put it in reverse and it wouldn't move. i tried to put it in neutral and it moved forward. i recently discovered that i was not the only one, i have seen repeated accounts of this same a/t failure on this same year & model on the internet including this same complaint forum. i also discovered this was a result of mercury's poor engineering in the overdrive gear, and the plastic valve box (used for gear selection) inside the trans axle. i would appreciate mercury motor company paying for the repairs. i would not have purchased a vehicle to expect costly repairs due to engineering mistake or poor design. *nm