Consumer Complaint Detail

SCION / XB / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040969 Incident Date: Sep, 30 2005
Consumer's City: BELLPORT Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: XB Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Structure:body:door:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTLKT324154 Date added to File: May, 23 2021
Date Complaint Received: Oct, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 22 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The driver door detent on the 2005 scion xb vin jtlk324154008954 does not hold on a modest incline, creating a serious injury hazard. reported problem to dealer (riverhead toyota). response: "vehicle not designed to. no problem found". the dealer is wrong. there is a problem. the problem appears to be a combination of 2 problems -- an inadequate detent for the weight of the door combined with application of excessive white grease. toyota needs to design a stronger detent and all service personnel need to be warned not to apply any grease to the detent and to remove any grease applied at the factory or in prior service. *nm