Consumer Complaint Detail

HONDA / CIVIC / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040977 Incident Date: Jul, 17 2005
Consumer's City: BERKELEY HEIGHTS Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HGES26791L Date added to File: May, 23 2021
Date Complaint Received: Oct, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 20 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I received a warning light on my instrument panel in may, 2005. i was told by my local mechanic that this was due to my gas cap being loose. tightening the cap did not resolve the problem. when i had the car inspected in june, 2005 it failed due to a "torque converter circuitry" problem. i took it to honda service and was told that the on-board computer had to be reset and that i had to drive it around for 2 weeks and it would clear. it did not and the light was still on. i took it back on september 28, 2005 and was then told that the transmission was in need of replacement because of the electronic controls. the car itself is still drivable and has demonstrated no bumping or noises. honda america has said that it will pay for remanufactured parts if i pay for the labor which will be $500. i have 67,000 miles on the car. the car's transmission should not be failing after 4.5 years and excellent driving habits. the car still cannot pass nj state inspection because of this failure. i am currently waiting for the part to come into the honda service department and they will call me to make an appointment to have the work done. *nm