Consumer Complaint Detail

SUBARU / OUTBACK / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005040986 Incident Date: Oct, 01 2005
Consumer's City: IRVINGTON Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:trunk lid:lock
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BG6850X7 Date added to File: May, 23 2021
Date Complaint Received: Oct, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 29 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The trunk door on my subaru legacy outback station wagon will not open. once you lock it, you can not open it again unless you jiggle the lock over and over with the key. this is a very frustrating failure because when you have a station wagon, a working trunk door is vital. i was told by a subaru dealer that it would cost about $300 to $400 to fix so i have delayed fixing it because i can sometimes work on it and get it to open. when i brought the car to a local mechanic, he told me he had 3 to 4 other subaru owners come in with the same problem which he is not capable of fixing. apparently, the back inside panel has to be removed and a body shop has to do the work. yesterday, i was at a supermarket parking lot trying to open the back when a couple approached me and told me they had to replace their lock because it wouldn't open. they have a subaru station wagon also (i don't know the year, but it was not brand new) i believe there is a defect in the motor or lock. *b