Consumer Complaint Detail

DODGE / RAM 3500 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005041127 Incident Date: Sep, 15 2005
Consumer's City: STURTEVANT Consumer's State: WI
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7MF33771J Date added to File: May, 23 2021
Date Complaint Received: Oct, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 15 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband noticed a problem with the steering, took to dealer for service, told me it needed track bar and piston, i questioned the cost he then told me only needed a front end alignment, went to repair facility recommended by dealer, specialist wouldn't do work ball joints were bad. took it back to dealer they refused to work on the vehicle. took truck to another dodge dealer, ball joints were so bad they were dangerous, track bar, inner tie rod, and the hub bearings crumbled when they were removed. this vehicle has an extended warranty, that is only covering the ball joints. the vehicle is a 2001 dodge 3500 4x4 dually, that has never been off paved roads it is not abused and only has 49000 miles on it and chrysler will not help i feel this is a problem with manufacturing quality. *jb