Consumer Complaint Detail

CHEVROLET / IMPALA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005041313 Incident Date: Oct, 02 2005
Consumer's City: DETROIT Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WF55E039 Date added to File: May, 23 2021
Date Complaint Received: Oct, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 24 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2003 impala i was very pleased with my vehicle,even though i have had to have my rotors and brakes fixed twice still pleased overall. however, about a month ago i took my car in for a normal oil change after returning home, i noticed i didn't have any anti-freeze in my car. i called a spoke to a service tech he informed me that i probably had a leak somewhere. i brought it in he informed me there was a hair line crack in my gasket and i needed a new water pump. the cost to repair it would be over one thousand dollars. what i cannot understand why did my low coolant indicator light come on. why did i have to discover this problem on my own? after reviewing other complaints i find i am not alone with having a coolant concern. i feel that this should be looked into more carefully. it is certainly a problem with the coolant system in the 2003 impala and this failure should not be at the expense of the consumer. *nm