| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005041326 | Incident Date: Oct, 03 2005 |
| Consumer's City: WORCESTER | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Goodyear Tire & Rubber Company |
| Model Name: EAGLE | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:sidewall |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 04 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased goodyear american eagle tires from walmart in big rapids, michigan on 11-18-04. the tires were size p20555r16bw and installed on my 2002 mercedes benz c240 sedan. on 10/2/05 i noticed a flat tire on the front right side of my car. upon further inspection it became apparent there was a crack around the entire circumference of the tire about an inch away from the rim on the inside sidewall. the depth of the crack was all the way to the steel belts. after inspecting the remaining three tires i discovered they were all cracked in this manner. two were as bad as the first tire and a fourth was beginning to crack. i took the tires to walmart in garner, ma where i now reside. the manager was very helpful and replaced the tires without question. however, after calling the complaint in to goodyear, it became apparent they really don't care. i'm concerned there are other people out there who will be killed or injured due to these tires. it's apparent there is a defect because my tires experienced 100% failure rate and were produced in two separate lots. the dot numbers are dot pjt2 4ahr 1604 (3 tires) and dot pjt2 4ahr 3704 (1 tire). goodyear claims there is no problem and that less than 1% of tires are bad. this is not a statistic worth bragging about since millions of tires are produced. the tires i purchased cracked due to dry rot and they were less than one year old. goodyear is unconcerned about highway safety. their attitude at the complaint center was pathetic. i'm concerned that the new tires will also be defective and i need assurance from someone they do not have an ongoing quality issue. i have pictures of the defective tires and the walmart manager in gardner, massachusetts is holding the defectives until goodyear visits him again. *nm |
