| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005041422 | Incident Date: Sep, 15 2005 |
| Consumer's City: AVONDALE | Consumer's State: AZ |
| Vehicle Transmission Type: MAN | Manufacturers Name: General Motors, LLC |
| Model Name: ION | Model Year: 2004 |
| Vehicle Involved in a Crash: Yes | Component's Description: Air bags:frontal |
| Vehicle Involved in a Fire: No | Persons Injured: 2 |
| Vehicle's VIN#: 1G8AV14F54Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 04 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: May, 19 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dear nhtsa associate, i had a 100% parallel, full frontal impact, no angle, as my new car traveling 35 mph hit a large delivery van twice the weight of my vehicle with a square and steel bumper that was stopped ( 1 mph according to police report ). the front airbags did not deploy and my neck and head were impacted on to the steering wheel even though i was using my seatbelt properly. the force was sufficient to strain the belt and injure my head. i had a cut on the top of my forehead in the middle, a concussion, and i am currently being treated for migraine type headaches by a doctor that have occurred daily since the accident. i placed the car into the care of a saturn owned body shop for repair and asked that the airbag deployment system be tested for functionality. instead, i was given a 1-800 number for saturn corporate headquarters to call. they said the first step was to send me the airbag manufacturing information booklet and to call back after reading it. i did so and asked that the airbags be tested while in the care of the saturn body shop, as the type of impact and miles per hour exceeded the minimum standards for air bag deployment contained in the manual they sent to me. instead of granting clearance to the dealership to test the airbags, in light of my valid argument of their documentation contradictions, saturn corporate instead issued me an internal "case number" 1-17876541 and told me someone in their legal department would contact me within 6 to 8 weeks. i mentioned i would have the car back before then and would be afraid and nervous driving it as i am sure the airbag system in the front is not fully functional. they actually said they could deny testing the system at all. nothing has been done to address the safety issue, the body damage was fixed, at a cost of almost 7 thousand dollars to the front end, including cutting out a piece of the frame and welding a new section in.*jb |
