Consumer Complaint Detail

CHRYSLER / PT CRUISER / 2005

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005041435 Incident Date: Sep, 10 2005
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: PT CRUISER Model Year: 2005
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 3C4FY48B15T Date added to File: May, 23 2021
Date Complaint Received: Oct, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 12 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was in an accident september 11th at 10:5 0am. i was sitting on the 15 freeway in san diego california waiting for on-coming traffic when i was hit at about 60 miles per hour from behind. i was pushed into the car in front of me and my air bags did not deploy. my car was totaled by the insurance company. my sister called chrysler september 15, 2005 and asked why my air bags did not deploy. she was told they would have to investigate. chrysler was given all the information needed to start an investigation. i called again, september 19, 2005 at 2:40 pm and was told that my case was sent to another department, but couldn't tell me what department. then when asked"how can you tell me it was transferred to someone and you can't give me a name i was told that's all they could do. i called again september 20, 2005 at 8:53 am and spoke with chris who told me that the investigation was still pending. i asked him to transfer me to someone who could tell me the status of this investigation and i was transferred to larry (no last name). i was told they had a week to complete the investigation and i still have not heard anything effective october 5,2005. i would like an investigation as to why chrysler gives their customers the run around when something this serious happens. i am out of work until ocotber 31, 2005 (so far). i hit my head on something because my air bags did not deploy. i can't remember what i hit my head on. of course as of now the bruises have healed, but my sister did get picutres of me from this accident. if there is something else i can do please advise me in which direction i can take. thank you in advance sherry bourbon. *jb