Consumer Complaint Detail

FORD / ESCAPE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005041471 Incident Date: Sep, 03 2005
Consumer's City: MAYNARD Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:torque converter
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU04161K Date added to File: May, 23 2021
Date Complaint Received: Oct, 05 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 15 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer owns a 2001 ford escape that experienced a transmission failure. while driving on the highway at 55 mph the overdrive light flashed. the consumer exited the highway and was stopped at a red light. when the light turned green the vehicle revved, but would not move forward. the transmission would not shift. the consumer was able to engage second gear and drive 10 miles home. the vehicle was shaking or lurching back and forth on the drive home. the vehicle was taken to a dealership where a diagnostic check was performed and suggested a new transmission. the dealer could offer no explanation other than it may be the torque converter. this happened at 71,000 miles. this was the second transmission. the exact same thing had happened at 49, 000 miles. the consumer split the cost with ford with the first transmission. the second transmission has not been replaced. the consumer was negotiating with ford about the problem. *ak