Consumer Complaint Detail

DODGE / CARAVAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005041556 Incident Date: Apr, 25 2005
Consumer's City: ABINGDON Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 29 2005 Complaint Type: CON
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer request chrysler contact quadriplegic customers & companies that modify vans re air conditioner lubrication defect, wants reimbursement for his 2003 dodge caravan ex. *ts the consumer received a recall in re to a/c lubrication problem. it also stated that the manufacturer was extending the warranty to 70000 miles. the consumer decided to wait to have the a/c repaired. while the consumer was on the highway he decided to turn on the a/c. when he did the compressor licked up and ripped off the serpentine belt which resulted in loss of power steering, brakes, alternator and brakes, engine cooling system. the vehicle was toed to a service station where they replaced the belt. the manufacturer refused to reimburse the consumer for towing because the vehicle was towed to a chrysler dealership. secondly they refused to replace any of the components which were damaged s a result of the a/c failure not repaired by a chrysler. (the vehicle was modified by braun corporation). *nm