Consumer Complaint Detail

ACURA / CL / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005041621 Incident Date: Oct, 04 2005
Consumer's City: CARROLLTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CL Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UYA42751A Date added to File: May, 23 2021
Date Complaint Received: Oct, 05 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 13 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Today i went to start my car and the srs light was on and i didn't know what it was. so i called my acura dealership and was told to bring it in for them to look at. i was told that it is not safe to drive since my air bags would not deploy with that light on and that i would have to pay since it was not covered under warranty or my extended service contract which i paid extra for. they said that the problem is in a sensor in the passenger seat and that even if i didn't replace it they still would charge me around $90 just because they looked at it. they said the manager called california and they have agreed to goodwill it, but you will have to pay for the labor which is $160 and out of my safety i chose to go ahead and pay for it, but don't think it is fair that i have to be responsible for a manufacturer defect. i've read online that many other people have had the same problem such as at www.acurazine.com and other acura owner sites. *jb