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NHTSA Complaint Number: 005041628 | Incident Date: Jun, 30 2005 |
Consumer's City: WOODSTOCK | Consumer's State: GA |
Vehicle Transmission Type: MAN | Manufacturers Name: Hyundai Motor America |
Model Name: TIBURON | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Power train:clutch assembly |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: KMHHN65F63U | Date added to File: May, 23 2021 |
Date Complaint Received: Oct, 05 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Feb, 02 2003 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I own a 2003 hyundai tiburon gt v6 ,6 speed manual 29000 miles original tires. the problem started when i had difficulty putting my car into reverse. this normally happened when the engine was cold. once the vehicle was placed into gear, a low wining sound would be noticed with my foot on the clutch, this would eventually go away as the car would warm up. after the car warmed up, the gears would shift normally and i could shift into any gear. after about a month the problem progressed to having difficulty putting the car into first gear and reverse. after another month the car would not go into first or reverse with the engine on. again as soon as the car warms up the gears shift normally and the noise will go away, this only occurs with a cold car. i finally took the car into the ford dealer (hyundai service center) and they told me that the clutch would have to be replaced and that this was due to my diving practices. they also claimed that the clutch was not covered under warranty and that it would cost me $1800 to repair. i argued that i have been driving manual transmissions for over 25 years and that i only use this car to go to work and back. they insisted that it was a wear-out item and that i was at fault. finally after some argument, they contacted the hyundai regional manager in georgia and he agreed to pay for the replacement of the fly wheel, but that i would still have to pay for the clutch and labor to replace that. i took the vehicle to an independent mechanic and he confirmed that indeed the clutch had some wear, but he also pulled up a service bulletin (04-40-005) that claimed that the flywheel was deformed and that if the vehicle was produced before april 2003, (which mine was as i purchased it in february of 2003); verify the condition reported by the customer as clutch related; replace the dual mass flywheel, clutch disk, clutch cover and clutch release bearing. *jb |