Consumer Complaint Detail

FORD / EXPLORER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005041679 Incident Date: Jun, 14 2005
Consumer's City: PEKIN Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 05 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 17 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1996 eddie bauer, ford explorer..the vehicle has operated fine for the past year, but in june the wipers, windows, interior lights, and some interior systems shut down, then come back on, then lock up again. after talking to my dealer, they tell me it likely the gem going out. they informed me that a recall had been made on 1999 models, but that it didn't cover 1996's. i've spoken to a number of other 1996 owners and have visited a number of explorer sites online and evidently this isn't an isolated incident. the nhtsa recall for the 1999's is identical to the problems i'm having...is there anything that can be done to correct this problem. the gem is an expensive replacement part and my mechanic says it shouldn't have went out in such a short period of time. the vehicle is mechanically perfect and is kept immaculate, but this problem is making me seriously question purchasing a new vehicle given all the electronic garbage that is placed on them nowadays. ford doesn't seem to respond to this complaint, just telling me that it isn't a recalled item and therefore isn't their responsibility. *nm