Consumer Complaint Detail

GOODYEAR / EAGLE / 9999

PJ24AHR2403

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005041743 Incident Date: Aug, 30 2005
Consumer's City: APEX Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: EAGLE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1RS61RX12 Date added to File: May, 23 2021
Date Complaint Received: Oct, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 07 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I experienced a problem with three out of a set of four goodyear american eagle tires purchased at walmart in north carolina on 09/25/2003. these were 60,000 mile rated (tread wear rating 420) radial tires size: p205/55r16. these were for my volvo s-60...the manufacturer's recommended size. i kept the recommended psi @ 38 tire pressure. i had them rotated and rebalanced several times, usually at about 5,000/6,000 mile intervals. during my most recent service for rotation and rebalancing on august 31, the walmart store in roanoke, va brought this defect to my attention. three of the tires had developed severe and potentially dangerous cracks on the inside sidewall between the tread and the rim circling the inside of the sidewall and appeared to be a "blow-out" potential hazard. the manufacturer's production code was: dot pjt24ahr2403. walmart adjusted and replaced this set with the same tire that they had in stock. i reported the problem to goodyear and was given a claim # 789726. i phoned them to ask what could have been done to avoid this problems or to avoid this same problem for occurring on the current set that walmart had put on. they told me that nothing could have been done or could be guaranteed on the newer set. i think further investigation should be done by nhtsa as this could be a very serious problem for other drivers caught unaware to this problem. please advise. *nm